Frequently Asked Questions

Why should I get my genetic reports from Xcode Life?

Among the companies offering DNA health insights, Xcode Life has the largest portfolio of genetic trait reports. Xcode Life's scientific team curates information from authentic research publications and presents this information as actionable wellness insights in your reports. Xcode Life also accepts a wide variety of raw data files ranging from genotyping (ancestry tests) to Whole Genome Sequencing.

What I should know before I purchase genetic reports

Genetic reports are for informational purposes only. The results in genetic reports are not intended to be of diagnostic nature. A "high risk" in your reports may not result in trait manifestation. Genetic traits are influenced by environment and lifestyle as much as they are by genetics. The raw data files provided by ancestry genetic testing companies make up only 0.03% of your DNA. It may not include all the genetic markers in our database. DNA files from the same ancestry genetic testing company may differ in the number of markers covered.

Which file formats are supported in Xcode Life?

Xcode Life gene reports are compatible with all types of formats provided by major companies such as 23andme, AncestryDNA, FTDNA, Living DNA, My Heritage DNA, and Whole Genome Sequencing files. Check out the full list of compatible data types here.

Is my account and information safe?

At Xcode Life user privacy and security are given the highest priority. We do not sell or share user information even anonymously with third party companies. You are in charge of your data at all times. You can delete your files and even delete your entire account.

How is the information in my report generated?

The information contained in your report is curated from peer-reviewed scientific research studies. Our scientific team reviews the nature and strength of association and allocates appropriate weightage to each marker. The genetic predisposition is then augmented with actionable insights, where applicable, to help the user adopt beneficial dietary and lifestyle interventions.

Can I delete my information whenever I want?

You have full control over your data. You can delete all your information including all files and even your account can be deleted.

How does Xcode Life protect user privacy?

Please review our complete privacy statement on our Privacy page.

Is it possible to get health information from ancestry tests?

Ancestry tests generate approximately 800,000 gene markers. These markers not only contain your ancestry information, but also contain a large amount health related information. In fact, most ancestry companies now use a gene testing chip specifically designed for health reports, with ancestry markers added to it. So the bulk of the ancestry test data is actually health related data. At Xcode Life, we offer more than 15 different types of health and wellness reports containing more than 700 traits. We continue to add reports to our offerings on a regular basis.

What’s the difference between DNA report and DNA data?

DNA data or DNA raw data is the saliva test data that comes from the machine. This data looks like a sequence of alphabets like a computer code. The DNA raw data then has to be interpreted by algorithms to produce human understandable health and wellness reports. These reports are typically provided to you as PDFreports or as browsable reports in the company portal. DNA raw data is not provided until you specifically request it. Most companies will share your raw data with you on request, while some may not.

What’s the best company to get a DNA test from if I am interested in health reports?

Xcode Life reports are compatible with raw data from all major ancestry, health, and sequencing services. However, if you are yet to take an ancestry test, we recommend 23andMe.

What happens to my data once you generate my reports?

Your DNA raw data file will continue to be present in your account dashboard till you choose to delete it. You can delete your raw data and account anytime.

What if I purchase the reports and you are unable to process my file?

In the rare event that your file is not compatible, we will refund the amount in full.

Is the Breast Cancer report part of the Mega Pack?

The BRCA and Breast Cancer Report is not a part of our Mega Pack. The report is available for $40 and can be ordered here.

Do you accept whole-genome files? Will I need to pay extra for it?

The option of uploading whole-genome files is available. There are no additional charges involved in uploading whole-genome files if you are ordering a mega pack. For all other products, an additional $20 processing fee is applicable.

I have both COMT variants, according to your test, and I'm not sure what to make of it.

COMT gene influences the metabolization of dopamine. A variant in the COMT gene results in a lower enzymatic activity, and thereby higher dopamine levels. The A allele carriers are considered to be the "Worrier" (AA) genotype. The G variant results in higher enzymatic activity, and lower dopamine levels. The GG carriers are assigned the "Warrior" genotype. Carriers of the third genotype, AG are intermediate metabolizers of Dopamine. They are assigned a status that is both a warrior or worrier and which one of these traits dominates may depend on some external factors including lifestyle and environment.

Do you accept DNA raw data file from tellmeGen?

Yes, we accept tellmeGen raw data files. These files are usually downloaded in the zip format and contain a CSV file upon unzipping. You can follow the instructions here to download the correct format of your DNA raw data file.

How does it work? Will you send any kit to collect the DNA sample?

Please note that we do not ship out any DNA kits for genetic testing. We generate all our reports using DNA raw data files from ancestry genetic companies like 23andMe and AncestryDNA. You can order your DNA kit from one of these companies:-

23andMe: https://www.23andme.com/?mdc2=true
AncestryDNA: https://www.ancestry.com/dna/
MyHeritage DNA: https://bit.ly/2YqXXrp

Once you receive your DNA kit you will be required to send your salivary sample back to them. After you receive your reports you will be able to submit a request to download your DNA data. You can upload this DNA raw data file to our server, once you choose your reports and place an order with us.

I have uploaded the zip file instead of the text file. Will I still get the reports?

We accept DNA raw data in .txt, .csv, .csv.gz, .tsv file and .zip file formats. This will not affect the results in any way

The price of the Mega Pack is shown as $99, but when I click on it, it says $139. Why?

The price of the Mega Pack ($99) is in US dollars. The displayed price on your screen depends upon the country you are logged in from. The US$ 99 price is converted to your local currency and displayed on your screen. This is the reason you see a different value than US$ 99.

Why are the outcomes for certain health traits different between the ACMG report and carrier status report?

There are various agencies that curate and publish information about clinical genomic markers.
American College of Medical Genetics (ACMG)Clinvar, and SNPedia are the prominent ones.
The ACMG report includes only those variants that are curated by the American College of Medical Genetics (ACMG). The Carrier report includes variants from other sources such as Clinvar. The outcomes between the reports may differ due to different sources of information used.
Please note that only your physician is qualified to order and interpret reports for medical and clinical purposes.

Can I buy the reports now and upload my file later?

Yes, many of our users do place an order with us before they receive their raw data file.
If you don't have your raw data file with you at present, you can still buy our reports and upload it whenever you receive your test results. There is no timeline for uploading your raw data file.

Have more questions?

Write to us at hello@xcode.life, and we will get back to you within 24 hours.
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