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Xcode Life User Reference Library

23andme

✔ How to download 23andMe raw data?

Account

✔ I have uploaded the zip file instead of the text file. Will I still get the reports?

BRCA

✔ My hazard ratio is high, but the report says low genetic risk for the traits.

General

✔ Do you accept DNA raw data file from tellmeGen?
✔ How does it work? Will you send any kit to collect the DNA sample?
✔ Can I buy the reports now and upload my file later?
✔ Do you offer genetic counseling?
✔ How to download AncestryDNA raw data?

Genes and Allergy

✔ There are many allergens; why does your report only include 15?
✔ My genetic report says that I have a likely higher risk of allergy, but I don’t have any symptoms. How do you explain that?
✔ What is an allergy?
✔ What is the difference between food allergy and food intolerance?
✔ What can you learn from your Gene Allergy test?

Genes and Carrier Status

✔ What does it mean to be a ‘carrier’?
✔ Why don’t carriers express the condition?
✔ What can you do with the information from a Carrier Status Report?
✔ Are all inherited genetic conditions covered in Xcode’s Carrier Status Report?
✔ Does Xcode Life’s Carrier Status Report check all variants associated with each condition?

Genes and Health

✔ How accurate are the results in my Gene Health report?
✔ What does the Xcode Life Gene Health test provide?
✔ What does the high risk for a particular condition mean?
✔ Why are the gene markers present in your genome data are lower than gene markers analyzed ?
✔ I have a family history of a condition but my report says I have a low risk for that condition. What does this mean?

Genes and Nutrition

✔ Despite displaying symptoms of lactose intolerance, my report shows low risk for it. Why?
✔ The report says that I am highly likely to respond unfavorably to a nutrient, but my blood report states otherwise. Why is there a discrepancy between these reports?
✔ Why is there no information about the calories needed in your report?
✔ Do you recommend a specific diet that I could follow to lose weight in your report?
✔ Can I use the information provided to begin taking supplements?

Genes and Personality

✔ Do you analyze the MAO gene in your reports?

Genes and Skin

✔ How will the Gene Skin report help?
✔ Who is this test for?
✔ My report says I have a high risk of acne but I don’t have acne. Why is that?
✔ How long should the information in the report be used?

MTHFR FAQ

✔ What is an MTHFR mutation report?
✔ What is an MTHFR mutation?
✔ What are the symptoms of MTHFR polymorphism?
✔ Are all MTHFR mutations important?
✔ Where is my result provided in the report?

My Account

✔ How do I download my Xcode Life reports?

My Reports

✔ The price of the Mega Pack is shown as $99, but when I click on it, it says $139. Why?
✔ Why are the outcomes for certain health traits different between the ACMG report and carrier status report?
✔ I bought a report looking for a specific trait/condition as advertised on your website, but I can’t find it in my report. What could be the reason?
✔ The outcome for certain health traits are different between an ACMG report and carrier status, why?
✔ Why are the results not accurate for some of the traits?

Orders

✔ What should I know before purchasing genetic reports

Privacy

✔ Is my account and information safe?
✔ Can I delete my information whenever I want?
✔ How does Xcode Life protect user privacy?
✔ What happens to my data once you generate my reports?

Raw Data

✔ Can I reupload my data to get an updated report?
✔ I have DNA raw data files from more than one company. Which one should I upload?
✔ Which file formats are supported by Xcode Life?

Reports

✔ Why do some results seem to differ from my self-observations?

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