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Simplified Promethease Report

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12 comments on “Simplified Promethease Report”

  1. There is no way to get a simplified report from Promethease, because Promethease as an option is not available when I am going to order a report on this page: Your answers to all the others that pointed this out are not helpful at all, because it is still not available. You need to create the option for Promethease in the list of reports on the order page.

    1. Hello Maria! Unfortunately, we have stopped our Simplified Promethease Report services currently. Kindly check in with us after 3-4 months for an update. Please let me know if you have any further queries.

  2. Hi. I am having the same problem as everyone.

    The instructions are not correct, and that is why we are having trouble. In Step 1, there is no such thing as a "Service Provider" but "Raw Data Provider". Promethease is not on the list. Can you please fix this and/or indicate us how to get the report?

    Otherwise, please remove this page claiming that you are offering free Promethease reports for free. Thanks a lot in advance and best regards.

    1. Hello David! Thank you for stopping by. The Simplified Promethease report service simplifies the information in your Promethease report so that you can understand it better and print it if you want to. It does not need or depend on the original genome data file that you uploaded to Promethease. Hope this clarifies.

      1. When I go to the link you mentioned, it takes me to a page to select my DNA provider, but then there is no place that says anything about simplified report. It just has a list of other stuff. Do I buy the 99.00 pack, or what?

        1. Hello Elizabeth! You would have to select Promethease as your service provider from the drop-down options for the Simplified Promethease product to appear in the list. Hope this clarifies.

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